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VisitUsAtwww.tmhne.com Integrity Weareguidedbythehigheststandardofethics.Westrivetodevelopa mutualtrustamongourcolleaguescustomersandsuppliers. CustomerFocus Wealignourbusinessobjecveswiththeexpectaonsofourcustomers. Weareresponsivestraighorwardandcommiedinalldealings withourcuwithourcustomers. ConnuousImprovementandInnovaon Wearecommiedtoconnuouslyimproveeveryaspectofourbusiness. WeprovideinnovaveToyotaproductspartsandservices tobeerserveourcustomers. Quality OurOurgoalistoberecognizedasanindustryleaderprovidingtop-of-the-line materialhandlingequipmentandexceponalcustomerservice. TeamWork Byworkingtogetherwearecommiedtoprovidethebestsoluons forourcustomers.Wefocusonaddingvalueandearning thetrustofourcustomers. TMHNECoreValues Equipment Weguaranteeyoursasfaconwithneworusedequipmentorders.If yourToyotaforklidoesnotmeetyourperformanceexpectaonswe guaranteetoxtheissueorwewillbuybacktheunit. Wewillcreditthepurchaseless12ourstandardrentalfeefortheperiodbetweendeliveryandthecredit Appliestostandardspecicaonequipment PParts Weguaranteepartsavailabilitywithin24hoursorwewillprovidea complimentaryforkliloaner. Toyotarecommendedsparestockedparts Service Weguaranteeaqualiedtechnicianwillbeatyourfacilitywithin24hours orwewillprovideacomplimentaryforkliloaner. Exceptweekendsandholidays Rental Weguaranteetohavetheequipmentyouneedoryournextrental is50o. Wearecommiedtoprovideourcustomerswithexceponal serviceminimizingequipmentdown me TheTMHNEPromise TOYOTAMATERIALHANDLINGNORTHEAST